Symfony Profiler

"error_controller"

"75e414"

Twig\Error\RuntimeError {#712
  #message: "An exception has been thrown during the rendering of a template ("An exception occurred in driver: SQLSTATE[HY000] [1045] Access denied for user 'root'@'localhost' (using password: YES)")."
  #code: 0
  #file: "/var/www/html/exxon-ticketing/src/webkul/uvdesk/core-framework/Resources/views/login.html.twig"
  #line: 5
  -previous: Doctrine\DBAL\Exception\ConnectionException {#1942 …}
  -lineno: 5
  -name: "@UVDeskCoreFramework/login.html.twig"
  -rawMessage: "An exception has been thrown during the rendering of a template ("An exception occurred in driver: SQLSTATE[HY000] [1045] Access denied for user 'root'@'localhost' (using password: YES)")."
  -sourcePath: "/var/www/html/exxon-ticketing/src/webkul/uvdesk/core-framework/Resources/views/login.html.twig"
  -sourceCode: """
    {% extends "@UVDeskCoreFramework//Templates//layout.html.twig" %}\n
    \n
    {% block title %}Login{% endblock %}\n
    \n
    {% set recaptchaDetail = recaptcha_service.getRecaptchaDetails() %}\n
    \n
    {% block templateCSS %}\n
    <style>\n
        #loginForm h1 {\n
            font-size: 28px;\n
            color: #6F6F6F;\n
            font-weight: 600;\n
            margin: 0px 0px 10px 0px;\n
        }\n
    \n
        .forgot-password-cta {\n
            position: absolute;\n
            font-size: 15px !important;\n
            right: 0px;\n
            top: 0px;\n
        }\n
    </style>\n
    {% endblock %}\n
    \n
    {% block pageWrapper %}\n
        <div class="uv-large-box-plank">\n
    \t\t<div class="uv-large-box-rt">\n
    \t\t\t<div class="uv-center-box uv-text-center">\n
                    <form action="" method="post" id="loginForm">\n
                        <div class="uv-adjacent-center">\n
                            <h1>{{ "Log in to your"|trans }} <span class="uv-brand">{{ website.name }}</span></h1>\n
                            <p>{{ "Enter your credentials below to gain access to your helpdesk account."|trans }}</p>\n
                            <div class="uv-adjacent-form">\n
                                <div class="uv-adjacent-element-block">\n
                                    <label>{{ "Email" |trans}}</label>\n
                                    <div class="uv-max-field">\n
                                        <input type="email" name="_username">\n
                                    </div>\n
                                </div>\n
                                <div class="uv-adjacent-element-block" style="position: relative;">\n
                                    <label>{{ "Password" |trans}}</label>\n
                                    <div class="uv-max-field">\n
                                        <a class="forgot-password-cta" href="{{ path('helpdesk_forgot_account_password') }}" tabindex="-1">{{ "Forgot Password?" |trans}}</a>\n
                                        <input type="password"  name="_password">\n
                                    </div>\n
                                </div>\n
    \n
                                <div class="uv-adjacent-element-block">\n
                                    <label>\n
                                        <div class="uv-checkbox">\n
                                            <input type="checkbox" name="_remember_me" checked>\n
                                            <span class="uv-checkbox-view"></span>\n
                                        </div>\n
                                        <span class="uv-checkbox-label">{{ "Keep me logged in" |trans}}</span>\n
                                    </label>\n
                                </div>\n
                                <div class="uv-adjacent-element-block">\n
                                    {% if recaptchaDetail and recaptchaDetail.isActive == true %}\n
                                        <div class="clearfix"></div>\n
                                        <div class="g-recaptcha" data-sitekey="{{ recaptchaDetail.siteKey }}"></div>\n
                                        <div class="clearfix"></div>\n
                                    {% else %}\n
                                        <!-- Recaptcha will not support -->\n
                                    {% endif %}\n
                                </div>\n
                                <button class="uv-btn">{{ 'Sign In'|trans }}</button>\n
                            </div>\n
                        </div>\n
                    </div>\n
                </form>\n
    \t\t</div>\n
    \n
    \t\t<div class="uv-large-box-lt">\n
    \t\t\t<div class="uv-center-box uv-text-center">\n
    \t\t\t\t<a href="https://www.uvdesk.com">\n
                        <img alt="UVdesk" title="UVdesk" src="{{ app.request.scheme ~'://' ~ app.request.httpHost ~ asset('') }}{{ websiteConfiguration.website.logo }}" alt="{{ websiteConfiguration.website.name}}">\n
    \t\t\t\t</a>\n
                </div>\n
    \t\t</div>\n
    \t</div>\n
    {% endblock %}\n
    \n
    {% block footer %}\n
        {{ parent() }}\n
    \n
        {% if recaptchaDetail and recaptchaDetail.isActive == true %}\n
            <script src='https://www.google.com/recaptcha/api.js'></script>\n
        {% endif %}\n
    \n
        <script type="text/javascript">\n
            $(function () {\n
                 _.extend(Backbone.Validation.callbacks, {\n
                    valid : function (view, attr, selector) {\n
                        var $el = view.$('[name="' + attr + '"]');\n
                        $el.removeClass('uv-field-error');\n
                        $el.parents('.uv-adjacent-element-block').find('.uv-field-message').remove();\n
                    },\n
                    invalid : function (view, attr, error, selector) {\n
                        var $el = view.$('[name="' + attr + '"]');\n
                        $el.addClass('uv-field-error');\n
                        $el.parents('.uv-adjacent-element-block').find('.uv-field-message').remove();\n
                        $el.parents('.uv-adjacent-element-block').append("<span class='uv-field-message'>" + error + "</span>");\n
                    }\n
                });\n
    \n
                var LoginModel = Backbone.Model.extend({\n
                    validation: {\n
                        '_username': [{\n
                            required: true,\n
                            msg: '{{ "This field is mandatory"|trans }}'\n
                        },{\n
                            pattern: 'email',\n
                            msg: '{{ "This is not a valid email address"|trans }}'\n
                        }],\n
                        '_password': [{\n
                            required: true,\n
                            msg: '{{"This field is mandatory"|trans }}'\n
                        },{\n
                            minLength: 8,\n
                            msg: '{{"Password must contains 8 Characters"|trans }}'\n
                        }],\n
                        {% if recaptchaDetail and recaptchaDetail.isActive == true %}\n
                            'g-recaptcha-response' : {\n
                                fn: function(value) {\n
                                    if(grecaptcha.getResponse().length > 0)\n
                                        return false;\n
                                    else\n
                                        return true;\n
                                },\n
                                msg : '{{ "Please select CAPTCHA"|trans }}'\n
                            }\n
    \t\t\t\t    {% endif %}\n
                    }\n
                });\n
    \n
                var LoginForm = Backbone.View.extend({\n
                    events: {\n
                        'click .uv-btn': 'submit',\n
                        'blur input': 'formChanegd'\n
                    },\n
                    initialize: function () {\n
                        Backbone.Validation.bind(this);\n
                        {% if error.messageKey is defined %}\n
                            app.appView.renderResponseAlert({'alertClass': 'danger', 'alertMessage': '{{ error.messageKey|trans}}'})\n
                        {% endif %}\n
                    },\n
                    formChanegd: function(e) {\n
    \t\t\t    \tthis.model.set(Backbone.$(e.currentTarget).attr('name'), Backbone.$(e.currentTarget).val())\n
    \t\t\t    \tthis.model.isValid([Backbone.$(e.currentTarget).attr('name')])\n
    \t\t\t    },\n
                    submit: function (e) {\n
                        e.preventDefault();\n
    \n
                        var data = this.$el.serializeObject();\n
                        this.model.set(data);\n
                        if(this.model.isValid(true)){\n
                            this.$el.submit();\n
                        }\n
                    }\n
                });\n
    \n
                var Login = new LoginForm({\n
    \t\t        el: $('#loginForm'),\n
    \t\t        model: new LoginModel()\n
    \t\t    });\n
            });\n
        </script>\n
    {% endblock %}\n
    """
  trace: {
    /var/www/html/exxon-ticketing/src/webkul/uvdesk/core-framework/Resources/views/login.html.twig:5 {
      Twig\Template->yield(array $context, array $blocks = []): iterable …
      › 
      › {% set recaptchaDetail = recaptcha_service.getRecaptchaDetails() %}
      › 
    }
    /var/www/html/exxon-ticketing/vendor/twig/twig/src/Template.php:344 {
      Twig\Template->display(array $context, array $blocks = []): void …
      › {
      ›     foreach ($this->yield($context, $blocks) as $data) {
      ›         echo $data;
    }
    /var/www/html/exxon-ticketing/vendor/twig/twig/src/Template.php:359 {
      Twig\Template->render(array $context): string …
      › try {
      ›     $this->display($context);
      › } catch (\Throwable $e) {
    }
    /var/www/html/exxon-ticketing/vendor/twig/twig/src/TemplateWrapper.php:51 {
      Twig\TemplateWrapper->render(array $context = []): string …
      › {
      ›     return $this->template->render($context);
      › }
    }
    /var/www/html/exxon-ticketing/vendor/twig/twig/src/Environment.php:334 {
      Twig\Environment->render($name, array $context = []): string …
      › {
      ›     return $this->load($name)->render($context);
      › }
    }
    /var/www/html/exxon-ticketing/vendor/symfony/framework-bundle/Controller/AbstractController.php:258 {
      Symfony\Bundle\FrameworkBundle\Controller\AbstractController->renderView(string $view, array $parameters = []): string …
      › 
      ›     return $this->container->get('twig')->render($view, $parameters);
      › }
    }
    /var/www/html/exxon-ticketing/vendor/symfony/framework-bundle/Controller/AbstractController.php:266 {
      Symfony\Bundle\FrameworkBundle\Controller\AbstractController->render(string $view, array $parameters = [], ?Response $response = null): Response …
      › {
      ›     $content = $this->renderView($view, $parameters);
      › 
    }
    /var/www/html/exxon-ticketing/src/webkul/uvdesk/core-framework/Controller/Authentication.php:69 {
      Webkul\UVDesk\CoreFrameworkBundle\Controller\Authentication->login(Request $request) …
      › if (null == $this->userService->getSessionUser()) {
      ›     return $this->render('@UVDeskCoreFramework//login.html.twig', [
      ›         'last_username' => $this->authenticationUtils->getLastUsername(),
    }
    /var/www/html/exxon-ticketing/vendor/symfony/http-kernel/HttpKernel.php:163 {
      Symfony\Component\HttpKernel\HttpKernel->handleRaw(Request $request, int $type = self::MAIN_REQUEST): Response …
      › // call controller
      › $response = $controller(...$arguments);
      › 
    }
    /var/www/html/exxon-ticketing/vendor/symfony/http-kernel/HttpKernel.php:75 {
      Symfony\Component\HttpKernel\HttpKernel->handle(Request $request, int $type = HttpKernelInterface::MAIN_REQUEST, bool $catch = true) …
      › try {
      ›     return $this->handleRaw($request, $type);
      › } catch (\Exception $e) {
    }
    /var/www/html/exxon-ticketing/vendor/symfony/http-kernel/Kernel.php:202 {
      Symfony\Component\HttpKernel\Kernel->handle(Request $request, int $type = HttpKernelInterface::MAIN_REQUEST, bool $catch = true) …
      › try {
      ›     return $this->getHttpKernel()->handle($request, $type, $catch);
      › } finally {
    }
    /var/www/html/exxon-ticketing/vendor/symfony/runtime/Runner/Symfony/HttpKernelRunner.php:35 {
      Symfony\Component\Runtime\Runner\Symfony\HttpKernelRunner->run(): int …
      › {
      ›     $response = $this->kernel->handle($this->request);
      ›     $response->send();
    }
    /var/www/html/exxon-ticketing/vendor/autoload_runtime.php:35 {
      require_once …
      ›         ->getRunner($app)
      ›         ->run()
      › );
    }
    /var/www/html/exxon-ticketing/public/index.php:5 {
      › 
      › require_once dirname(__DIR__).'/vendor/autoload_runtime.php';
      › 
      arguments: {
        "/var/www/html/exxon-ticketing/vendor/autoload_runtime.php"
      }
    }
  }
}

Symfony\Bridge\Monolog\Logger {#557 …9}

"text/html,application/xhtml+xml,application/xml;q=0.9,image/heif,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7"

"gzip, deflate, br, zstd"

"en-US,en;q=0.5"

""

"sf_redirect=%7B%22token%22%3A%2229a264%22%2C%22route%22%3A%22helpdesk_member_thread_collection_xhr%22%2C%22method%22%3A%22GET%22%2C%22controller%22%3A%7B%22class%22%3A%22Webkul%5C%5CUVDesk%5C%5CCoreFrameworkBundle%5C%5CController%5C%5CThreadXHR%22%2C%22method%22%3A%22listTicketThreadCollectionXHR%22%2C%22file%22%3A%22%5C%2Fvar%5C%2Fwww%5C%2Fhtml%5C%2Fexxon-ticketing%5C%2Fsrc%5C%2Fwebkul%5C%2Fuvdesk%5C%2Fcore-framework%5C%2FController%5C%2FThreadXHR.php%22%2C%22line%22%3A20%7D%2C%22status_code%22%3A302%2C%22status_text%22%3A%22Found%22%7D; PHPSESSID=60ht46vkvqgl4968b7p4rlsvms"

"helpdesk.mobil-solcare.com"

"u=0, i"

"document"

"navigate"

"none"

"?1"

"1"

"Mozilla/5.0 (Linux; Android 5.0) AppleWebKit/537.36 (KHTML, like Gecko) Mobile Safari/537.36 (compatible; Bytespider; spider-feedback@bytedance.com)"

"1"

"no-cache, private"

"text/html; charset=UTF-8"

"Sat, 04 Apr 2026 16:07:55 GMT"

"Accept"

"An%20exception%20has%20been%20thrown%20during%20the%20rendering%20of%20a%20template%20%28%22An%20exception%20occurred%20in%20driver%3A%20SQLSTATE%5BHY000%5D%20%5B1045%5D%20Access%20denied%20for%20user%20%27root%27%40%27localhost%27%20%28using%20password%3A%20YES%29%22%29."

"%2Fvar%2Fwww%2Fhtml%2Fexxon-ticketing%2Fsrc%2Fwebkul%2Fuvdesk%2Fcore-framework%2FResources%2Fviews%2Flogin.html.twig:5"

"512a7b"

"60ht46vkvqgl4968b7p4rlsvms"

"{"token":"29a264","route":"helpdesk_member_thread_collection_xhr","method":"GET","controller":{"class":"Webkul\\UVDesk\\CoreFrameworkBundle\\Controller\\ThreadXHR","method":"listTicketThreadCollectionXHR","file":"\/var\/www\/html\/exxon-ticketing\/src\/webkul\/uvdesk\/core-framework\/Controller\/ThreadXHR.php","line":20},"status_code":302,"status_text":"Found"}"

"Sat, 04 Apr 26 16:07:55 +0000"

"Sat, 04 Apr 26 16:07:55 +0000"

0

"https://helpdesk.mobil-solcare.com/en/member/threads/ajax/355"

"dev"

"YOUR_APP_SECRET"

"mysql://root:root@127.0.0.1:3306/yslcard_auth?serverVersion=5.2"

"mysql://root:YUBOdb@2023!@127.0.0.1:3306/exxon_ticket?serverVersion=5.2"

"null://localhost"

"1"

"/var/www/html/exxon-ticketing/public/"

""

"/var/www/html/exxon-ticketing/public/"

"RESPONDER"

"CGI/1.1"

"off"

"off"

""

""

"3"

"2629622-717-3"

"/var/www"

"on"

"on"

"text/html,application/xhtml+xml,application/xml;q=0.9,image/heif,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7"

"gzip, deflate, br, zstd"

"en-US,en;q=0.5"

""

"sf_redirect=%7B%22token%22%3A%2229a264%22%2C%22route%22%3A%22helpdesk_member_thread_collection_xhr%22%2C%22method%22%3A%22GET%22%2C%22controller%22%3A%7B%22class%22%3A%22Webkul%5C%5CUVDesk%5C%5CCoreFrameworkBundle%5C%5CController%5C%5CThreadXHR%22%2C%22method%22%3A%22listTicketThreadCollectionXHR%22%2C%22file%22%3A%22%5C%2Fvar%5C%2Fwww%5C%2Fhtml%5C%2Fexxon-ticketing%5C%2Fsrc%5C%2Fwebkul%5C%2Fuvdesk%5C%2Fcore-framework%5C%2FController%5C%2FThreadXHR.php%22%2C%22line%22%3A20%7D%2C%22status_code%22%3A302%2C%22status_text%22%3A%22Found%22%7D; PHPSESSID=60ht46vkvqgl4968b7p4rlsvms"

"helpdesk.mobil-solcare.com"

"u=0, i"

"document"

"navigate"

"none"

"?1"

"1"

"Mozilla/5.0 (Linux; Android 5.0) AppleWebKit/537.36 (KHTML, like Gecko) Mobile Safari/537.36 (compatible; Bytespider; spider-feedback@bytedance.com)"

"/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/snap/bin"

"/en/member/login"

"redirect:/./index.php/en/member/login/member/login"

"/index.php/en/member/login"

""

"off"

"off"

""

""

"3"

"2629622-717-3"

"on"

"on"

"helpdesk.mobil-solcare.com"

"200"

"/en/member/login"

"47.128.42.16"

"33524"

"GET"

"https"

1775318875

1775318875.4061

"/en/member/login"

"/var/www/html/exxon-ticketing/public/index.php"

"/index.php"

"10.0.0.68"

"[no address given]"

"helpdesk.mobil-solcare.com"

"443"

"HTTP/2.0"

""

"Apache"

"helpdesk.mobil-solcare.com"

"APP_ENV,APP_SECRET,DATABASE_URL,DATABASE_SECOND_URL,MAILER_URL"

"www-data"

"1"

"Webkul\UVDesk\CoreFrameworkBundle\Controller\Authentication::login"

"security.firewall.map.context.back_support"

"en"

true

true

"helpdesk_member_handle_login"

[
  "_locale" => "en"
]

"_security_back_support"

"140972"